Privacy Policy

Welcome, and thank you for your interest in Coder ("Coder", "we", or "us"). This Privacy Policy (the "Policy") applies to the Personal Information that we obtain through blink.so and through the User's instance of the product, or any related products or services (the "Services"). Information captured from the User's instance of the product is obtained in similar ways and used for the same purposes as information captured from blink.so. This Policy describes how we use and disclose such Personal Information, your rights and choices with respect to your information, and how you can contact us if you have any questions or concerns.

Please note that our core Blink product is deployed by our business customers on their own server or cloud platform of choice. If you have any questions about a customer's Blink deployment, please contact the customer directly.

We may collect Personal Information about you directly from you and from third parties, as well as automatically through your use of the Services. In this Policy, "Personal Information" means any information relating to an identified or identifiable individual.

• Contact information. We may receive professional contact details of employees and other individuals associated with our business customers, prospects, partners, and vendors, such as first and last name, email address, phone number, title and department, and other relevant information necessary for us to manage a particular business relationship.
• Payment information. If you make payments for the use of our Services, we will ask you to provide your payment information, such as your credit card number and billing address, to process your payment.
• Communication information. When you contact us via a contact form, email, or other means, you may provide us with communication information, such as your name, email address, company, and the content, date, and time of your message.
• Support Information. When you request technical support services, we will process your contact information, communication information, as well as information on the reasons for your support request, and any additional information you may provide.

Where required by applicable law, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so.

• Services usage information. When you use our Services, we may automatically collect information about your visit, including via cookies, beacons, invisible tags, and similar technologies (collectively, "cookies") in your browser and on emails sent to you. This information may include Personal Information, such as your IP address, web browser, device type, and the web pages that you visit just before or just after you use the Services, as well as information about your interactions with the Services, such as the date and time of your visit, and where you have clicked. This information is only used for product development and enhancement.

• Support. We use Personal Information to provide technical support, including diagnosing and resolving any issues you report.
• Customer relationship management. We may process your Personal Information for customer relationship management purposes.
• Communicating with you. We may use your email address and other Personal Information as necessary to contact you for administrative purposes such as to manage your account, to provide information that you request, and to respond to comments and questions.
• Understanding usage and improving our Services. We use the information that we collect on the Services to understand and analyze the usage trends and preferences of our users, to improve the Services, and to develop new products, services, features, and functionality.
• Marketing. We may use your email address and other Personal Information to send marketing communications, including updates on promotions and events relating to products and services offered by us and by third parties we work with. Generally, you have the ability to opt out of receiving any promotional communications as described below under Your Rights and Choices. Where required under applicable law, we will only send you promotional emails with your opt-in consent.
• Aggregation. We may aggregate or otherwise de-identify Personal Information and use the resulting information for other business purposes.
• We do not sell or share personal information with third parties.

We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:

• We work with third-party service providers to provide hosting. These third parties may have access to or process your information as part of providing those services for us. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions on our behalf and we require them to agree to maintain the confidentiality of such information.
• We may make certain information available to third parties for various purposes, including compliance with various reporting obligations or for our business purposes. Where required under applicable law, we will only use anonymized or aggregated information for these purposes.
• We may disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.

You may decline to share certain Personal Information with us, in which case we may not be able to provide to you some of the features and functionality of our Services. If you wish to access, amend, or delete any other Personal Information we hold about you, you may contact us using the contact details at the end of this Policy.

If you receive commercial email from us, you may unsubscribe at any time by following the instructions contained within the email. You may also opt out from receiving commercial email from us and any other promotional communications that we may send to you from time to time, by contacting us using the contact details at the end of this Policy.

Our Services are hosted in the United States. If you choose to use our Services from a different jurisdiction, you are transferring your Personal Information outside of your jurisdiction and into the U.S. for storage and processing. Please note that the data protection laws in your jurisdiction may be different than the laws applicable in the U.S.

The Services are not intended for children under the age of 13 and we do not knowingly collect information online from children under the age of 13 without obtaining parental consent. If you are under 13 years of age, you should not use or access the Services at any time or in any manner.

We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of Personal Information that we collect and maintain. We cannot, however, ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Please revisit this page periodically to stay aware of any changes to this Policy, which we may update from time to time. If we modify this Policy, we will make it available through blink.so, and indicate the date of the latest revision.

Please contact us with any questions or comments about this Policy, your Personal Information, our use and disclosure practices, or your consent choices: